The June 9 issue of the New York Times has an article talking about the decline of "frills" among the major airlines. Registration is required, but here's the LINK.
For an easier-to-access article ragging on the airlines, go to Fast Company's website for the article, "Another Messed Up Industry Makes Things Worse." Here's the LINK.
Mike Staires, one of my quick-witted cohorts here at BMC Advertising, began calling the coach section of the plane "steerage" some months ago. Turns out he was ahead of the curve on that call. Perhaps it's a moniker we should all adopt. Steerage seems somehow more accurate these days than coach.
With all the vacationing families traveling in steerage, it's going to be a long summer for the business traveler. I can hardly wait to shoehorn my body into the shrinking space allocated for me in a cabin that is smoldering from the under use of air conditioning as the airlines demonstrate their prowess in saving fuel and in disaffecting customers with just one policy.
Note to gate agents - be sure to put large overweight people into the middle seats. That way they can make two other passengers uncomfortable instead of just one.